Describe the door
Shut, locked or defective? Only share what you know for certain.
Berlin · requests around the clock
Locked out? Tell us what happened and where you are. We confirm the applicable price and a realistic arrival window before a technician sets off.
Simple standard lockout
This rate applies to a standard door that has only fallen shut and is not locked. Standard labour and travel within Berlin are included.
How it works
Shut, locked or defective? Only share what you know for certain.
Your exact Berlin address allows an honest arrival estimate.
No dispatch before the applicable total has been explained.
We check your right to access and try the least invasive method first.
For fire, medical danger, trapped children or an immediate threat to people or animals, call 112. For a burglary in progress or immediate threat, call 110.
Locked out in Berlin?
You can request help around the clock and send a photo of the door and fittings via WhatsApp.